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Returns & Exchanges

Returns & Exchanges

We understand that it can be difficult to get that perfect piece of gear the first time around.  That is why here at Olympic Outdoor Center if you are not completely satisfied with your purchase we will grant a full refund or exchange the product for your preferred size or color. Customers are responsible for the shipping costs for returns and/or exchanges. OOC will pay the shipping costs, including shipping refunds, if the return is a result of our error or a manufacturing defect (return tracking number required). Learn More

If you have any questions, please contact our Returns Department by calling: (360) 297-4659 or by emailing us at returns@kayakproshop.com