- Status: Seasonal, Full-Time (May–September)
- Schedule: Approximately 9:00am–5:00pm (Hours and days vary based on program needs)
- Future Opportunity: This position has the potential to transition into a full-time, year-round role
based on performance, organizational needs, and program growth - Compensation: Competitive hourly or seasonal salary, DOE
Core Responsibilities
Program Leadership & Operations
- Oversee the daily operation of all programs, including classes, tours, rentals, events, and program locations
- Ensure all programs meet Olympic Outdoor Center standards for safety, quality, and customer experience
- Plan, organize, and execute large events and multi-day tours, while coordinating with the Operations Manager
- Manage program logistics including staffing, scheduling, and resource allocation
- Oversee program-related office operations (email, phone, reservations, point-of-sale processing)
- Uphold and consistently communicate organizational policies, procedures, and risk management practices
Staff Management & Development
- Supervise, schedule, and support programs staff (instructors, guides, seasonal employees)
- Foster positive employee relations and a strong team culture
- Assist with training, mentoring, and evaluation of instructional staff
- Support hiring and onboarding of program employees as needed
Instruction & Guiding (Hands-On Role)
- Teach kayaking classes, including Smart Start and other instructional programs
- Instruct youth camps and specialty programs
- Guide tours and events on the water and on land
- Deliver clear instruction on paddling technique, safety, and equipment use
- Monitor weather, water conditions, and environmental factors to ensure participant and staff safety
- Prepare, organize, inspect, and maintain program equipment
Equipment, Fleet & Facilities Oversight
- Oversee program equipment maintenance and preventative care
- Manage rental locations and coordinate logistics across sites
- Drive company vehicles and trailers as required
Program Growth & Development
- Contribute to the development of new programs and experiences
- Identify opportunities for program improvement and operational efficiency
- Support the long-term growth and evolution of Olympic Outdoor Center programs
Professional Expectations
- Represent Olympic Outdoor Center with professionalism, positivity, and integrity
- Maintain confidentiality and exercise sound judgment
- Adapt calmly and effectively to changing conditions and unexpected situations
- Prioritize tasks, manage multiple responsibilities, and meet deadlines
- Communicate clearly and respectfully with staff, clients, and partners
- Maintain perspective and a sense of humor in a dynamic, seasonal environment
Required Qualifications
Required / Strongly Preferred Experience
- Demonstrated experience managing and supervising employees, including scheduling, training, and day-to-day leadership
- Proven ability to build, lead, and maintain a positive, collaborative team culture
- Hands-on experience in outdoor programs, guiding, instruction, or operations
- Strong working knowledge of sea kayaking, stand-up paddleboarding and/or Bicycle maintenance.
- Experience making sound decisions in dynamic, weather- and risk-dependent settings
- Valid driver’s license with the ability to operate company vehicles and trailers
Certifications
- Current First Aid and CPR certification (or ability to obtain prior to start date)
- Kayak Instructor Certification (ACA, BCU/BCU equivalent, or similar) is a bonus but not required
Additional Skills & Assets
- Leadership presence with the ability to motivate, mentor, and support staff at all levels
- Excellent interpersonal, conflict-resolution, and communication skills
- Strong organizational and time-management abilities in a fast-paced, seasonal environment
- Comfort balancing administrative responsibilities with hands-on field work
- Basic operational and technical proficiency with scheduling, reservations, and point-of-sale systems
- Commitment to safety culture, continuous improvement, and professional growth
Physical & ADA Requirements
- Ability to move throughout shop, office, docks, and outdoor program sites
- Ability to communicate effectively in English (speaking, reading, writing)
- Ability to lift and carry equipment, including kayaks, up to 75 lbs.
- Ability to sit, stand, walk, and keyboard for extended periods
Mission Alignment
The Programs Manager is expected to understand, support, and actively advance the mission, vision, and values of Olympic Outdoor Center, fostering safe, inspiring, and high-quality outdoor experiences for our community.
Disclaimer
This job description reflects the general scope and level of responsibility for this position. It is not intended to be an exhaustive list of all duties. Employees may be assigned additional job-related
responsibilities as needed.
How to Apply
To apply, send a cover letter and resume to:
programs@olympicoutdoorcenter.com
