Kokatat products are fully guaranteed to the original owner against defects in materials and workmanship for the reasonable life of the item. Products found to be defective will be repaired or replaced as determined by the Kokatat service department. Repairs due to normal wear and tear, accident, abuse, etc., will be made for a reasonable fee. Latex gaskets are not covered by the Kokatat warranty. Hydrus 2.5 semi-dry suits have a 2 year limited warranty. There is a 2 year limited warranty on all TROPOS suits. Kokatat specifically disavows any other representative warranty or liability relative to the condition or use of the product.
It is our goal to provide reasonably priced, quick shipping to our customers, both domestically and abroad. We know your needs vary, so we offer a range of options from economical to expedited. Learn More
Free shipping applies to orders shipped to anywhere in the continental Unites States and is available on most orders over $49.00. We ship via the US Postal Service or UPS, at our discretion. If you have carrier preference, please select a paid option. Due to size and weight constraints, some products are exlcluded from this offer. Exclusions consist of Kayaks, Stand Up Paddleboards, One piece Whitewater Paddles, Stand Up Paddles, and Board bags. Read about oversized shipments
We strive to process all orders within 24 hours. Our Shipping department operates from 10:00am to 3:30pm PST Monday through Friday. While we work to maintain inventory of all products and options listed as available, this is not always possible. If this is the case we will attempt to notify you, the customer, in a timely manner, and work to get the item, or a suitable substitute, shipped out as soon as possible.
* Estimated delivery times in business days (Monday-Friday). Expedited shipping options must be received by Noon PST to achieve advertised timelines.
We understand that it can be difficult to get that perfect piece of gear the first time around. That is why here at Olympic Outdoor Center if you are not completely satisfied with your purchase we will grant a full refund or exchange the product for your preferred size or color. Customers are responsible for the shipping costs for returns and/or exchanges. OOC will pay the shipping costs, including shipping refunds, if the return is a result of our error or a manufacturing defect (return tracking number required). Learn More