Rentals may be picked up after 10:00 am the selected day and returned by 12:00 pm the day after your rental. Rental Fee must be made in full prior to or at the time of pickup and a refundable deposit will be included at time of payment. Renters are responsible for the full replacement value of any equipment lost, damaged, or stolen. A cleaning fee of up to $75 may be imposed at our discretion if gear is brought back wet and/or dirty.
It is our goal to provide reasonably priced, quick shipping to our customers, both domestically and abroad. We know your needs vary, so we offer a range of options from economical to expedited. Learn More
Free shipping applies to orders shipped to anywhere in the contiguous Unites States and is available on most orders over $49.00. We ship via the US Postal Service or UPS, at our discretion. If you have carrier preference, please select a paid option. Due to size and weight constraints, some products are exlcluded from this offer. Exclusions consist of Kayaks, Stand Up Paddleboards, One piece Whitewater Paddles, Stand Up Paddles, and Board bags. Read about oversized shipments
We strive to process all orders within 24 hours. Our Shipping department operates from 10:00am to 3:30pm PST Monday through Friday. While we work to maintain inventory of all products and options listed as available, this is not always possible. If this is the case we will attempt to notify you, the customer, in a timely manner, and work to get the item, or a suitable substitute, shipped out as soon as possible.
* Estimated delivery times in business days (Monday-Friday). Expedited shipping options must be received by Noon PST to achieve advertised timelines. Priority Mail, First Class Mail, UPS 3-Day and UPS Ground do not guarantee delivery dates.
We understand that it can be difficult to get that perfect piece of gear the first time around. That is why here at Olympic Outdoor Center if you are not completely satisfied with your purchase we will grant a full refund or exchange the product for your preferred size or color. Customers are responsible for the shipping costs for returns and/or exchanges. OOC will pay the shipping costs, including shipping refunds, if the return is a result of our error or a manufacturing defect (return tracking number required). Learn More