MSR takes pride in engineering the highest-quality outdoor gear available, and stands behind everything they make. MSR gear is built to be exceptionally durable and easily repaired and they back it up with the best service in the industry, all to keep your gear performing for you—and out of landfills. So long as you are the original purchaser, and you use your MSR product for the use it was intended, and you treat your products with care and maintain them properly, MSR will warrant your product to be free from defects in materials and workmanship for three years.
This 3-year Limited Warranty is provided to you by Cascade Designs, Inc., a company doing business as Mountain Safety Research (“MSR”).
For three years following your purchase of an MSR product from an authorized MSR retailer, original product parts MSR determines are defective in materials or workmanship (so long as the defect was not caused by damage while in your possession, or unreasonable use, or failure to provide reasonable and necessary maintenance), MSR will repair or replace at their expense. In instances where your warranty-eligible MSR product requires service, but they no longer manufacture the product, or feel that it cannot be repaired, they may offer to replace your product with one of comparable value and function.
This warranty does not cover wear and tear to your product. Common examples of wear and tear include: faded colors, abrasions, scuffing/scratches, degradation of materials caused by UV exposure or use, and corrosion, etc. Additionally, this warranty does not cover products that have been altered in any way, improperly maintained, or misused, abused, or neglected.