"Just wanted to drop a line and say thanks to Spring and the rest of the fine folks at Olympic Outdoor Center for the hospitality you showed to the kids from Midlothian High School's Aquatic Science class. The kids (and I) had a blast on the water, and the visit to Port Gamble Environmental Lab was a surprise treat. I think that may have sealed my daughter's aspirations to become a marine biologist."
Jim Steele, Father and Chaperone
Today was Maddy's last day of Adventure Camp...another awesome year! As usual, she really enjoyed the activities and the instructors. Her favorite activity was mountain biking and paddle boarding. Ruben and Blue were fantastic. She's excited for camp next week, and let a big "yes" when I informed her that Mikail will be one of the instructors.
Thank you for offering such a wonderful experience!
Hi Forrest I just received the suit, it’s the correct size, THANKS for the GREAT Service.
That sounds like an extremely fair solution. Does that mean $90 off (math is not my strong suit)? I appreciate your willingness to handle this so quickly. I will make a point of seeing if there is a place to give feedback on your website and say glowingly kind things about your service. Seriously, you all have been easy to work with from soup to nuts. I'm guessing you have all the info you need, but please let me know if you need something else.
"Thank you so much again for the fabulous lesson today! We all had an absolute blast. When Kendall’s mom dropped Kate off at our house this afternoon, the girls were begging us to go tomorrow. They were offering to pay for it, even! I think we’ve got some lifelong SUPers on our hands..."
Hi Guys, Just wanted to give a big thanks for your help. I own a Tahe Marine Wind 585 with a Smart Track Rudder. I recently noticed the Nylon Washer had perished an on making an enquiry you guys sent me one “complimentary”. I haven’t ever had anything complimentary and even though it’s a very small and inexpensive bit of kit my boat and I thank you for it.
Cheers Andrew! From Down Under where it’s quite cold. Happy paddling!
"I actually went to the shop two weekends ago to buy the boys their wetsuits. They stocked a lot of really great equipment for my kayak building projects. It is good to know that they can order items that are not on the website as well, as I am always looking for parts that are difficult to find sometimes."
Hello Kayak Pro Shop.
I just wanna say thanks. The paddle is in my hands. It is great. Many thanks again. See you soon.
"I very much plan to keep doing SUP outings and plan to do Paddle Bainbridge 2013! I had a great time!! The people, the food (crab!!) - and oh, the music - yay! yay! yay! Kudos to you, John, Forest and Katie - thanks a mil!"
I received my order today, Thank You for a wonderful service, You will definitely be getting more orders from me when I require some stuff for my Yak.
Top Job to you and your team there
"Thank you again for scheduling the Saturday outing for our group. It was wonderful, Hawk was an excellent instructor and everyone had a great time, and 4 of us would like to sign up for the SK-2 class this Thursday evening."
Hi I've just received the Rack this morning and I want to say thank you very much for your customer support!!!
"I ran into several people this weekend who took part of your latest Adventure Camp and they LOVED it. Truly, they were incredibly impressed and are looking forward to see what we will be offering in upcoming seasons. One of them also took the SUP class and said it was one of the best classes she has ever taken. Think I’ll have to bring my wife along for the next class on a sunny day."
Bainbridge Island Metro Parks and Recreation Outdoor Recreation Coordinator
Hi Forrest - this is Deborah in MI. I'm just back from a long weekend in northern Michigan paddling my Pyranha Fusion on both the Black River and Black Lake. The Werner Tybee was just as awesome as I hoped it would be in all of it. Thanks so much for custom ordering the 205 cm. I relied on high angle paddling for the twisty river and did a 5 mile open crossing in the lake into some modest wind waves. I needed the toughness of the Tybee on the river (boulders and strainers) yet it was plenty light enough for touring open water.
Thank you thank you thank you.
You have a customer for life.
Thank you for the shipping accomodation, Forrest. Rare in these days that anyone takes the time to make give personal service I enjoyed viewing your YouTube video on paddle selection. Two of us with similar size are going to share a premium paddle so I'm waiting for his input.
Andrew --- I love the T-Shirt... I will wear it in Oklahoma and tell the story of the Great Kayak Pro Shop in Washington !!! :)
Can't wait to try out the paddle..
The skirts just arrived and they fit perfectly. I sincerely appreciate the time you have taken over this.
You are worth more money!!
Just thought I'd write to let you know how happy I am with the purchase of the Werner paddle. Your customer service has been great - from the advice you provided through to the ordering process, updates on the order and delivery which took about 5 working days which I think is terrific. I had a paddle yesterday and what a great paddle it is. Very different to the carbon paddle I already have. Noticeably lighter and with the medium blade it’s effortless to paddle. I don't know why I didn't buy one ages ago. Only problem is once my wife gets her hands on it, I'll probably have to get another one.
Thanks again for all your help and great customer service.